PR Blog

Old Because We’re Good: Lessons From the Evolution of HR

Written by Ben Harrison | October 2, 2025

My colleagues at Vistage call me Yoda, and I’ll take it. After decades in HR, I’ve seen this field reinvent itself time and time again. We’ve gone from punch cards to cloud systems and everything in between.

But it’s not just about looking back. It’s about learning from it. Every shift has taught us something valuable, and those lessons are just as relevant today as they were then. The same pressures that have shaped HR continue to reshape businesses today.

Sure, today’s challenges feel different—like remote work, higher employee expectations, and all the crazy tech changes—but the fundamentals haven’t changed. The past matters because it laid the groundwork for how we handle what’s next.

Lesson 1: Payroll is the Foundation of Trust

The roots of HR can be traced back to the late 1800s, when "welfare secretaries" in factories oversaw worker conditions and pay. By the 1920s, scientific management swept through industry, and early payroll systems were formalized: paper ledgers, punch clocks, and a significant amount of manual math. It was slow, but it was sacred.

When I first entered the field, payroll was still the heartbeat. If the checks weren't correct, everything else would collapse. I can picture the rows of punch cards, the careful balancing, the relief of payday when employees left knowing they could pay rent or buy groceries. Those moments taught me something simple: payroll isn't just numbers. It's trust.

At PRemployer, that's why payroll was our foundation. We knew that if we could get this part right—always accurate, always on time—we'd earn the chance to do more for our clients. That truth hasn't aged a bit. Trust starts with the basics. Miss them, and nothing else you say will matter.

Today's payroll systems are more complex than ever. Direct deposit, tax withholdings, benefit deductions, remote workers across state lines—the mechanics have evolved, but the principle remains. Get this wrong, and you lose credibility for everything else.

Lesson 2: Compliance is King

The New Deal changed everything. The Wagner Act of 1935 gave workers the right to organize, and Social Security tied payroll to federal reporting for the first time. Suddenly, HR wasn't just about timecards and wages—it was about the law. By the 1940s, wartime regulations had added anti-discrimination requirements, and by the 1960s, the Equal Pay Act and the Civil Rights Act had cemented compliance as a permanent fixture.

I've sat across from leaders during so many eras—worried about wage-and-hour disputes in one decade, healthcare mandates in another, data privacy rules in the next. The laws kept piling up, but the feeling stayed the same: "What did I miss, and how much will it cost me?"

Today's compliance landscape makes the 1960s look like child's play. Leaders now juggle:

  • Federal regulations: FLSA, FMLA, ACA, and dozens more
  • State-specific laws: Minimum wage, paid leave, worker classification
  • Local ordinances: Ban-the-box laws, fair scheduling requirements
  • International standards: GDPR for data privacy, various labor laws for global teams

The best leaders didn't know every statute by heart. They built systems—and partners—that helped them stay ahead. And the lesson hasn't changed since 1935: the rules never stop coming, and you can't afford to lag behind them.

Lesson 3: The 'H' Stands for Human

Payroll automation has a longer history than many realize. IBM punch-card machines and early computers began tackling paper backlogs in the 1950s. By the 1980s, companies like ADP had made payroll software a mainstream business tool. The 1990s brought the internet boom, which introduced job boards, performance tracking, and direct deposit.  By the 2000s, HR technology was everywhere.

Today's cloud platforms promise to handle all HR functions, often with the same marketing message: "This system will solve your HR headaches." And to some extent, they have.

Processes became faster, data was easier to track, and certain headaches did disappear. However, my experience has taught me that technology should adapt to your company's operations, not the other way around. A sophisticated platform can't replace the informed judgment of someone who understands how your team functions, what their needs are, and where inefficiencies are.

Lesson 4: Culture Matters

For most of the 20th century, HR was primarily defined by administrative functions—payroll, compliance, hiring, and training. Culture was considered "soft." A bonus, maybe, if you had time for it. However, as the decades passed, cracks began to appear. By the 1990s, the war for talent had become a significant issue, resulting in an increased focus on employee retention. By the 2000s, globalization and outsourcing had forced leaders to consider how to keep people engaged.

Today, with remote work, the gig economy, and retention at the forefront, culture has become HR's core mission.

I've seen leaders learn this the hard way. I've seen generous paychecks go to waste because the workplace was toxic. I've seen smaller companies with fewer resources hold onto employees for decades because people felt valued and respected. Payroll may start the trust, but culture decides whether people stay.

Modern culture challenges include:

  • Remote work integration: Building connection without physical proximity
  • Multi-generational workforces: Balancing different expectations and communication styles
  • Purpose-driven employment: Employees want meaningful work, not just paychecks
  • Psychological safety: Creating environments where people can be authentic and take risks

Culture is no longer an afterthought. It is the new baseline. Ignore it, and you'll spend your energy rehiring and retraining. Invest in it, and you'll have a team that shows up, stays, and gives their best.

What These Patterns Mean for Today's Leaders

When I look back, I don't just see change; I see growth. Payroll showed me that trust begins with the basics. Compliance reminded me that the rules never stop moving. Technology taught me that tools are only as useful as the wisdom behind them. And culture has proven that people will always be at the center of the story.

Applying These Lessons Today

Smart leaders use these patterns to guide their decisions:

  1. Start with fundamentals: Get payroll, benefits, and basic processes right before adding complexity
  2. Build compliance systems: Don't just react to new laws—create processes that adapt to ongoing changes
  3. Choose technology strategically: Focus on tools that solve specific problems, not impressive feature lists
  4. Invest in culture deliberately: Make workplace environment a strategic priority, not an HR afterthought

PRemployer has been around for decades not because we’re rooted in the past, but because we’ve moved with the present. We’ve walked through the payroll era, the compliance surge, the tech revolution, and the rise of culture as the heartbeat of work. Every step of the way, we’ve stood beside business owners, helping them navigate what’s next.

So here’s the takeaway: choose partners who have proven they can adapt. Longevity without relevance is meaningless. Longevity with trust—that’s where the value is.

We’re not good because we’re old. We’re old because we’re good.